queen-alexandra-hospital

Queen Alexandra Hospital

Southwick Hill Road, Cosham, Portsmouth, England, PO6 3LY
 
231,578 reviews

Reviews

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Dignity/Respect
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Reviews

 
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Review of Alcohol Specialist Nurse Service OPD
23rd May 2024


Nicky was my alcohol specialist nurse. She provided a superb service. Provided great information about the detox and helpful documentation. Thoroughly professional. Nicky pit me at ease and I felt totally supported. I met with two other nurses who also were professional and supportive. A superb service.

Suggested improvements
Nothing.

Experience
Dignity/Respect
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Food
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Written by a private patient
21st May 2024


After receiving private care by a surgeon here I was seriously ill and nearly died after spending 10.000 pound on the surgery I was not approved for private after care so stayed here 10 days . Care was OK but staff didn't understand my treatment or after care I needed I felt robbed and damaged its been a year and I'm suffering ptsd thank to Mr carter

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Dignity/Respect
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Safe
 
Written by a NHS patient
8th May 2024


staff try to give the best care considering the restrictions they have

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Dignity/Respect
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Safe
 
Written by a NHS patient
14th April 2024


The care I received at Queen Alexandra Hospital was excellent from the Theatre Admissions staff, Theatre staff, Recovery staff and Ward staff. I was treated with the upmost care and dignity and everything was explained fully in regard to my surgery and treatment. I highly recommend the hospital.

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Dignity/Respect
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Safe
 
Review of Eye Department (EED)
5th April 2024


Dr Patel was thorough, kind and listened to the issues with my mother’s failing eyesight. Whilst apologetic for the distressing wait and chasing up we’ve had to do she actually took time to try to rectify this in future.

Suggested improvements
The waiting time was way too long and, in my mother’s case, unnecessary if she’d been seen according to her care plan.

Experience
Dignity/Respect
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Safe
Food
Rating not given.
Staff
 
Review of CAU
24th March 2024


I think everyone worked hard to ensure we were well taken care of. I know it's not easy with how busy it gets in there so I really appreciate it. The nurses were all wonderful and so helpful, I'd like to give a particular comment about Helen who was in charge of the ward while we were the overnight. She was amazing, so sweet and attentive. Really tried to make sure we were comfortable and kept me informed of what was going on. Thank you so much.

Suggested improvements
I think with the resources you guys have, you all did a splendid job. We did have to wait a little while but everyone did their best to get us in as soon as possible

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Parent Dignity
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Suitable Location
 
Written by a NHS patient
15th March 2024


I had an p in November 2023 and several phone call since. The staff are lovely caring with a smile. This hospital beat any other I have been to for attitude and the NHS should learn from this. Sussex University Hospitals are exactly the opposite. Thankyou

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Written by
28th February 2024


I cannot fault the hospital or staff in any way. They are obviously under immense pressure but it has never shown in any of the appointments I have attended. They deserve so much more than they get.

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Dignity/Respect
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Review of D3
24th January 2024


I am a 16 year old who had to stay on D3. The staff were absolutely lovely - very caring and patient. Particularly Katie Willsher, Mark Hutchinson and Abi, a military nurse (rank - corporal).

Suggested improvements
The staff were very busy all the time - overworked. One of the nurses I know wasn't able to stop for a break during her 12 hour shift. I don't think this is uncommon. You need to have more staff available otherwise staff suffer and patients will suffer too.

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Written by a NHS patient
29th December 2023


Very clean and nice hospital to attend, staff very helpful and all round good experience

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Dignity/Respect
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